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HUGO

Thanks. You’re profile has been updated.

Unlock the power of your smart meter
to save our planet,
one household at a time!

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Password

Forgot password?

Create account

First name

Last name

Telephone

+44

Create a password

Must be minimum 8 characters including upper case, number and symbol

I confirm that I am the bill payer or resident of the property

I confirm that I have authority to grant consent for the data referred to above to be accessed and used for the purposes set out in the Terms and Conditions and Privacy Policy

Terms and Conditions

Already have an account?

Verify your email

To continue, please enter the 6-digit code
in the email or phone we just sent to:

Great! Now let’s get you connected

In order to make sure we connect to the right smart meter and that you’re authorised to access the data, we’ll need the following information...

Your address
Verify address with a debit or credit card registered to your address

(you won't be charged and your data gets deleted after sign up)
Confirmation of your electricity meter number (MPAN)

Step 1 of 4

Tell us your address

Please enter the postcode where your smart meter is located

Post code

Already have an account?

Step 1 of 4

Tell us your address

Please enter the postcode where your smart meter is located

Post code

XXX XXX

Change

Address

Already have an account?

Step 1 of 4

When did you move to this address

Hugo can collect up to 13 months of data from your smart meter. We don’t want to collect data from before you lived in the property.

I moved in more than 13 months ago.

I moved in less than 13 months ago.

When did you move in?

Already have an account?

Step 2 of 4

Your MPAN number

Hugo has found your 13-digit MPAN based
on your address.

Confirm your 13-digit MPAN number:

Electricity

Gas

Your Electricity Supplier

Your Gas Supplier

Where can I find my MPAN?

Your address

Change

Already have an account?

Step 3 of 4

Terms and Conditions

Hugo Energy requests your consent to access, store and process your energy consumption, generation and tariff information.

If you agree, the following information will be required from your smart meter on a daily or more frequent basis:

Energy consumption & generation information for both gas and electricity (where available)
Energy tariff information containing information of the price you are charged for energy consumed
Information identifying the energy meter (number, location, type)

Read the full

Terms and Conditions

I confirm that I am the bill payer or nominated owner of the data mentioned above, and have the authority to grant consent for it to be accessed and used in the ways described.

Step 4 of 4

Verify your address

To access this smart meter data, we need to verify you live at this address.

(card must be registered at this address)

Fastest and easiest way to verify
No payment ever taken
Card details sent by encryption
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Step 4 of 4

Verify your address

For Hugo to confirm you live at the property, please enter a card registered at your address.

No payment ever taken

Card details sent by encryption

Name on card

Card number

Expiry

Security code

Verification complete

Connecting to your smart meter

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Success!

You have successfully added your smart meter

Download the app now and login using the account you’ve just set up
You should see your data in the app within 24 hours

Download on the App Store

GET IT ON Google Play

Account overview

Profile

First name

Last name

Password

Current password

New password

Confirm password

Must be minimum 8 characters including upper case, number and symbol

MPAN Number

01 11 222

12 2345 6789 345

Your MPAN is on your bill. If you are looking on a bill, it's the 13 digit number in the box marked as 'Supply Number' on the second page, to the right hand side.It is the bottom row of numbers
They're often printed at the bottom of first page of your bill or on the reverse of the first page

Sorry your MPAN is not linked to your address on the energy network's national database.

This can happen as the database is only around 95% up to date.
You can still sign up via our APP using your In Home Display ("IHD/GUID").See our FAQs for more information on how to do this (available via the APP sign up only)
Lost your IHD display? Then email us at support@hugoenergyapp.co.uk and we will see how we can help further.

Download and start saving

HUGO is free to download on Android and Apple devices.
Find us in the app store today.

HUGO

Unlock the power of your smart meter to save our planet, one household at a time!

As featured on

Create account

Verify your email

Great! Now let’s get you connected

Tell us your address

Tell us your address

When did you move to this address

Your MPAN number

Terms and Conditions

Verify your address

Verify your address

Connecting to your smart meter

Success!

Account overview

Download and start saving

Unlock the power of your smart meter
to save our planet,
one household at a time!