Step 4 of 4
Verify your address
To access this smart meter data, we need to verify you live at this address.
- Fastest and easiest way to verify
- No payment ever taken
- Card details sent by encryption
- Powered by stripe
Thanks. You’re profile has been updated.
Sign up with your email address
or
Already have an account?
To continue, please enter the 6-digit code
in the email or phone we just sent to:
In order to make sure we connect to the right smart meter and that you’re authorised to access the data, we’ll need the following information...
Your address
Verify address with a debit or credit card registered to your address
(you won't be charged and your data gets deleted after sign up)
Confirmation of your electricity meter number (MPAN)
Step 1 of 4
Please enter the postcode where your smart meter is located
Already have an account?
Log inStep 1 of 4
Please enter the postcode where your smart meter is located
Already have an account?
Log inStep 1 of 4
Hugo can collect up to 13 months of data from your smart meter. We don’t want to collect data from before you lived in the property.
Already have an account?
Log inStep 2 of 4
Hugo has found your 13-digit MPAN based
on your address.
Already have an account?
Log inStep 3 of 4
Hugo Energy requests your consent to access, store and process your energy consumption, generation and tariff information.
If you agree, the following information will be required from your smart meter on a daily or more frequent basis:
Energy consumption & generation information for both gas and electricity (where available)
Energy tariff information containing information of the price you are charged for energy consumed
Information identifying the energy meter (number, location, type)
Step 4 of 4
To access this smart meter data, we need to verify you live at this address.
(card must be registered at this address)
Step 4 of 4
For Hugo to confirm you live at the property, please enter a card registered at your address.
Verification complete
You have successfully added your smart meter
Download the app now and login using the account you’ve just set up
You should see your data in the app within 24 hours
Profile
Password
Your MPAN is on your bill. If you are looking on a bill, it's the 13 digit number in the box
marked as 'Supply Number' on the second page, to the right hand side.It is the bottom row of
numbers
They're often printed at the bottom of first page of your bill or on the reverse
of the first page
This can happen as the database is only around 95% up to date.
You can still sign up via our APP using your In Home Display ("IHD/GUID").See our FAQs for more information on how to do this (available via the APP sign up only)
Lost your IHD display? Then email us at support@hugoenergyapp.co.uk and we will see how we
can help further.