In the Hugo app, we’ve just launched AI Alerts. You can choose the new FLAG in the top menu bar (only available on v.17.0.1 upgrade required) and select which set of alerts you want to receive. Watch the video HERE.
Al alerts have been developed for Hugo in partnership with the University of Strathclyde. The alerts use algorithms to analyse up to 365 days of your smart meter data to create bespoke alerts that could help you save money and CO2.
Using the AI alerts tool, you can select to turn on the following alerts:
Green Alert | notification once every seven days if your usage is in the normal range |
Yellow Alert | notification if your usage is above average in any 3-hour window |
Amber Alert | notification if your usage goes high in any 3-hour window |
Red Alert | notification if your usage goes very high in any 3-hour window |
Monthly Reports | our new, improved monthly report provides insights and alert summaries. |
You won’t trigger an alert just by using your dishwasher or charging your EV. The alert tool is just there to alert you if our algorithm thinks something is outside your standard behaviour patterns.
With winter approaching, we think this will be an excellent tool for all Hugo users keen to avoid overspending this winter.
We have also launched a new monthly report incorporating the alerts toolbox.
We will default to all users receiving an alert once a week if their usage is in the normal range and to receive an alert if they go into very high usage territory. However, please select the FLAG from the top menu bar and set up your alert preferences.
You may want them all or none at all!
Please note that AI Alerts is only available on v.17.1.0 and needs an app store upgrade, so go to the app stores first and download v.17.1.0. You can also access the app and PLAY store HERE (FROM MOBILE ONLY).
Hugo Pro Pricing will increase in early October.
Based on our recent work and the data we’ve obtained from people using our Home AI tool in Hugo Pro, we’ve realised that the most crucial thing about energy tariffs is finding the most suitable (therefore the cheapest) tariff for your lifestyle! So, we have made Tariff AI – a tool to help you find the right tariff for your home. Our first test user saved £550 using Tariff AI, so we are very excited about this.
With the imminent launch of Tariff AI (read about it HERE), we will increase the subscription costs of Hugo Pro to £39.99 plus VAT flat rate (with unlimited device add-ons). So, if you want to try it at £19.99, you only have a few weeks left.
Energy price cap news
The price cap increases at the end of the month by 10%!
The new regional average price-capped rates will be (excluding VAT and if paid by DD):
1 Oct to 31 Dec ‘24 | p/kWh | Standing Charge |
Gas | 5.9p | 28.35p per day |
Electricity | 22.50p | 57.94p per day |